Pressmark pride themselves on the high-quality products that they manufacture and the quality of customer service that they provide too. Although Pressmark has two different international quality accreditations, which they have held for well over a decade, they believe that Quality Assurance runs much deeper within the business. Everyone in the organisation is committed to customer satisfaction at every stage of the order process. By utilising the right tools and techniques, they continually improve processes, products and people, ensuring that ongoing quality is assured.
Pressmark believe that Quality Assurance is one of the best ways to prevent mistakes, as it is a pro-active way of monitoring quality, as opposed to a reactive way. We do not focus on outputs, but on measurements, standards and processes, which create a feedback loop that allows us to prevent errors. This continual development ensures that not only do we have products that are fit for purpose, they are also ‘right first time’.
The planned and systematic approach that Pressmark takes, breeds confidence not only with customers base but within their organisation too.