Pressmark prides itself on the high-quality products they manufacture and the quality of customer service they provide. Although Pressmark has two different international quality accreditations, which they have held for over a decade, they believe that Quality Assurance runs much deeper within the business. In addition, everyone in the organisation is committed to customer satisfaction at every stage of the order process. By utilising the right tools and techniques, they continually improve processes, products and people, ensuring that lasting quality is assured.
Pressmark believes that Quality Assurance is one of the best ways to prevent mistakes, as it is a proactive way of monitoring quality instead of a reactive way. We do not focus on outputs but on measurements, standards and processes, which create a feedback loop to prevent errors. This continual development ensures that not only do we have products that are fit for purpose, but they are also ‘right first time.’
Pressmark’s planned and systematic approach breeds confidence in the customer base and their organisation.