Pressmark pride themselves on not only the high quality products that they manufacture, but the quality of customer service that they provide too. Although Pressmark have two different international quality accreditations, which they have held for well over a decade, they believe that Quality Assurance runs much deeper within the business, with everyone in the organisation committed to customer satisfaction at every stage of the order process. By utilising the right tools and techniques, they continually improve processes, products and people, ensuring that ongoing quality is assured.
Pressmark believe that Quality Assurance is one of the best ways to prevent mistakes, as it is a pro-active way of monitoring quality, as opposed to a reactive way. We do not focus on outputs, we focus on measurement, standards and processes, which creates a feedback loop that allows us to prevent errors. This continual development ensures that not only do we have products that are fit for purpose, they are also right first time.
The planned and systematic approach that Pressmark take within their business, breeds confidence not only within their customers base, but within their organisation too.